From getting into law school, taking the Bar exam and working in a practice, a lawyer is used to competition. In 2012 there were 1,245,205 licensed lawyers in the United States. A majority of those lawyers work in a private practice and a majority of those law firms have less than 50 people. With that amount of competitors, having the best communication system available can make all of the difference. Discussed in this article are just a few benefits of upgrading from a simple phone line to a new communication system for your small law firm.
Reliability
As a lawyer, it’s necessary to have an open line of communications to your clients at all times. With a person’s freedom at stake at any moment, you need your phones running 24 hours a day, 7 days a week and 52 weeks a year. This is especially true since gaining a new client can cost the law firm as much as 10 times more money than retaining an existing one. That’s why it’s crucial that your clients trust that you’ll be available whenever they need you. If your phone system is experiencing an issue, it’s important to have a support team that can diagnose the problem and fix it immediately. Your clients depend on you, so you should be able to depend on your phone system.
Privacy
While you want your clients to be able to contact you at any time, you might be hesitant to give them the numbers to your personal mobile or your home phone. Telecommunication systems have features that make it possible to easily keep in touch with clients while out of the office. Calls to the office can be automatically forwarded to a cell or home phone without the client knowing. This is also important when it comes to personal safety, as an angry or embittered client won’t have access to your personal information.
Convenience
Lawyers conduct business in many ways, but meetings are universal for almost all. While some can be done over the phone, videoconferencing can be a very useful tool. Videoconference can eliminate the travel expenses involved in cases where the client is far away or depositions of witnesses are taken all of the country. It could also be beneficial in certain cases where the two parties have difficulties residing in the same room. Conducting these meetings over videoconferencing can lessen the animosity and allow the settlement to go much smoother. Having a communication system that allows for videoconferencing can ensure versatility and convenience for yourself, your staff and your clients.
Stratosphere Networks’ telephony division can take care of all of your telecommunication needs. Give us a call today at 877-598-3999.